- No returns or exchanges will be accepted of items that have been altered, branded or changed in any way.
- Ava Safety must be notified of returns or exchanges within 7 (seven) days of receiving order.
- Refunds are by agreement with a Ava representative only and incur a 25% handling fee.
- Return of items is at customer cost.
- No returns or exchanges will be accepted later than 30 days of receiving order.
- No returns or exchanges will be accepted without original Invoice.
- Returns or exchanges will only be accepted in the same condition as delivered with labels
- Agreed upon refund will be processed within 7 (seven) working days of Ava receiving the returned items.